The Microsoft Store offers Mobile Operator Billing as a payment method for devices running Windows 10, phones running Windows 10 Mobile, and Xbox One consoles. If a customer’s mobile operator supports this capability, the customer can add Mobile Operator Billing as a payment method and use it to make Store purchases using their mobile account. Microsoft Store Sales and Customer Support. Technical or download support. Technical support. Brunei +673 1 800 6738. Technical support.
To review purchases you've made with your Microsoft account, track orders, and view invoices, sign in to the order history page on your Microsoft account dashboard. You can see info for purchases like apps, games, and subscriptions such as Microsoft 365 and Xbox Live. Make sure you sign in with the account you used to make the purchase.
- To see past orders and past purchases, use the Show and Ordered within filters.
- To print an order or its tax invoice, select Order details > Print / Tax Invoice.
- If you have a question about your orders, select Order help.
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Need more help? Here are some things you can try if something isn't right:
- Make sure you're signed in with the Microsoft account you used to make the purchase. If you have more than one Microsoft account, sign in to each one to check your order history.
- If you're using assistive technology, learn about Microsoft account dashboard accessibility features.
- For unexpected purchases or charges, investigate a billing charge from Microsoft. If needed, you can cancel an order or pre-order from the Microsoft Store.
- To change how you pay for a subscription, switch billing frequency, or cancel, select Services & subscriptions. For additional help, see Change how you pay for a Microsoft subscription.
- To update your credit card or payment method, see Change the payment method or credit card linked to your Microsoft account.
- To request a refund, see Returning items you bought from the Microsoft Store for exchange or refund.
- To figure out why you can't download a game, app, or other software, see Fix problems with apps from the Microsoft Store.
To learn how to view your orders on your Xbox One console, check your Xbox purchase history.
Find answers to your questions about purchases, subscriptions, payments, and billing.
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